DiveCatalog's moisture absorbing anti-fogging gel packets and water damage control packet for underwater cameras, phones, and accessories with 4x6 large resealable ziplock bag and 15 moisture absorbers. This is great for all underwater camera casings
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Free and Easy Returns
Important: Keep these in mind
Phone: (888) 701-4017
Hours: Monday to Friday from 9:00 am to 5:00 pm (PST).
Faulty SCUBA diving gears pose safety hazards which may lead to bodily injury or even death. For this reason, DiveCatalog enforces a strict return policy to ensure products' quality and performance.
RMA approval is required prior to returning a product. RMA is valid for 7 calendar days for refund, exchange, or warranty claim. All unauthorized or expired RMA returns will be rejected.
Return policy here applies to DiveCatalog website purchase only (Amazon and eBay have different return policies).
Any package “damaged” or “not received” claim must be filed within 2 calendar days from “delivered on” date.
DiveCatalog takes fraudulent claims & scams seriously. We reserve the right to confiscate questionable products (ie. mismatch serial number) as evidence for legal actions.
Returns: What's the refund policy and restocking fees?
Full refund – New/Open Box item returned within 60 days from the purchase date.
20% restocking fee – New item returned with damaged packaging within 60 days from the purchase date.
50% restocking fee – New item returned as used within 60 days from the purchase date.
No refund – Item past 30 days from the purchase date.
Upon receiving the return item, it may take up to 7 working days to complete the refund process to reflect the refund amount on original payment method.
Exchange: What's the exchange condition and time frame?
New & Used items are eligible for an exchange within 60 days from the purchase date.
Warranty: What's covered and what's not?
All new products sold by DiveCatalog come with full manufacturer warranty. Contact DiveCatalog or check the brand's official website for warranty details (warranty rules and period varies).
Warranty does not cover products from misuse, physical damage, normal wear and tear, or alternation made by the owner.