OCEANIC KIT, SVC, PRE95 PISTON/95 BAL PISTON/PX2/PX3, 1ST STG
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Refund Policy
Easy Returns with DiveCatalog.com
Was the wetsuit too tight? Mask keep falling off? No worries, we are here to help.
At DiveCatalog.com, our goal is to help our clients find the right gear for their next dive. Our return process is easy. See below for more details.
New & Unused
An item is considered new if it has no signs of any wear. Please test the fit of every product before removing packaging and registering the product.
Returns within 30 days of the original purchase date - Full Money Back
Returns within 60 days of theoriginal purchase date - Full Store Credit
Open Package
Items are considered Open Packages if it is new with either damaged or no original packaging. Please test the fit of every product before removing packaging and registering the product.
Returns within 30 days of the original purchase date - 85% Store Credit.
Returns within 60 days of the original purchase date - 85% Store Credit.
Used
We do not accept any used items but we may make some exceptions with a partial refund or credit.
Exchange Policy
Exchange policies are the same as the return policy for the 30 and 60 days but the conditions are more flexible. Please contact us regarding exchanges at contact@divecatalog.com.
Additional Notes
- Refunds and store credit will be given upon inspection of each item.
- Shipping and handling from free or discounted shipping may be deducted from the store credit or refund.
- Buyers are responsible for shipping the products back to us. If the reason for the return is our fault, we provide a return label at our discretion.
- Custom-built, built-to-order, special-order, clearance, blowout, open box, and used items are non-returnable.