Returns

Our Return Policy

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Returns within 30 days of the original purchase date

New with original packaging: Full money back.
New with damaged or no original packaging: 85% store credit.

Returns within 60 days of the original purchase date

New with original packaging: Full store credit.
New with damaged or no original packaging: 85% store credit.

Exchange

Exchange policies are the same as the return policy for the 30 and 60 days but the conditions are more flexible. Please contact us regarding exchanges.

Used Items

We do not accept any items used items but we may make some exceptions with a partial refund or credit.  

Additional Notes

An item is considered new if it has no signs of any wear. Please test the fit of every product before removing packaging and registering the product.

Refunds and store credit will be given upon inspection of each item.
Shipping and handling from free or discounted shipping may be deducted from the store credit or refund.

Buyers are responsible for shipping the products back to us. If the reason for the return is our fault, we provide a return label at our discretion.

Custom-built, built-to-order, special-order, clearance, blowout, open box, and used items are non-returnable.


Anti Abuse Policy

We can not accept any item that has been used extensively.  If something doesn't fit or isn't what you expected please keep all paperwork, tags, and packaging in tact.  

Do not attempt to swap previously used or broken product back to us, we will reject the return and report any fraudulent activities.


To Return or Exchange a Product

Please fill out the following form if you wish to either return or exchange a product bought from our site. Once we have reviewed your ticket, we will reply back with directions to continue with your request.

When shipping the item back, please include all original packaging and properly package the items. Credit will be deducted if packages comes damaged.

Our eBay and Amazon Store

The return and exchange policy here within applies to purchases made on DiveCatalog.com only.  Purchases made on our Amazon  and eBay stores have different policies.

Return Request Form

Please include your order information, reason for your return or exchange.